FIXED OPERATIONS SUCCESS STORY

THE ISSUES

This company approached us because their Fixed Operations area in their dealership was suffering by a lack of business and retention.

THE SOLUTION

We had them subscribe to a top CRM provider. We transferred all of their sales history into the CRM and mapped out a contact strategy and a follow-up system.

THE RESULTS

The dealership saw a drop of 16% in traffic that first year, mainly due to no previous contact system. The first year we increased the sales by 29% with LESS traffic. In year two, we not only increased the traffic by almost 21% but we further increased the sales by 17% more. Now they have a system, and a lot of happy customers. their vehicle sales increased also.